This section covers the engagement process and the contractual arrangements between employer and employee. An employer’s image with employees and potential employees depends to a great extent upon how well the recruitment and induction process is handled.

1. Job advertisements should be specific and accurate. They should comply with the Equal Opportunities Commission guidelines and contain no discriminatory sentiments of any kind. Job advertisements should make it clear that applications are welcome from all suitably qualified people. Employers should also develop and issue their personal information collection statements for recruitment purposes.
   
2. Interviews should be conducted fairly and without bias. Each candidate should be provided with the information necessary to enable them to have a full understanding of the job and should be given an equal opportunity to demonstrate his or her capability and suitability for it. Selection should be based on consistent criteria relevant to the job such as education, experience, knowledge, skills and abilities that are required for the job. Interviewers should respect interviewees’ privacy. Where internal and external candidates possess equal or similar competencies, preference should be given to the internal candidate.
   
3. Job offers should be clear, complete and in writing and be made as soon as possible after interviews. The job offer contains mutual obligations and responsibilities for both employer and employee and should set out all relevant terms and conditions of employment. As a minimum employer should refer to the Labour Department’s sample contract of employment. It is good practice to write to interviewees who are unsuccessful no later than the date the successful candidate(s) has started work.
   
4. New employees should be provided with structured orientation including job duties, work arrangements and the employer’s policies and practices, to help them adjust to their new environment. Ideally employers should assign an existing employee as a coach or mentor to help during a new employee's first few weeks.